REVIEWS
Union Pharmacy in Newton Center is my go-to. They make picking up prescriptions quick and easy, and they always take the time to answer any questions with genuine care. The space is clean, well-organized, and stocked with a great selection of over-the-counter products and wellness essentials. You can tell they really value their customers and the community. Highly recommend if you’re looking for a dependable, personal pharmacy experience!
Caroline W.
I can’t recommend Union Pharmacy enough! Getting vaccines here is so quick and easy—no appointment needed! You can just walk in, and the staff takes care of everything with professionalism and kindness. It’s such an stress-free process compared to other places. If you’re looking for convenience and excellent service, this is the place to go!
Lilla P.
The atmosphere here is fantastic! The staff is incredibly friendly, highly knowledgeable, and always available to assist, whether in person or over the phone. They carry a unique selection of specialty over-the-counter items that are difficult to find elsewhere, making this pharmacy a standout. Highly recommended!
Elisabeth W.
I feel so very fortunate to have found Union Pharmacy in Newton Center. Their professionalism, caring, and personal interest in providing the best possible care are invaluable! Kind, caring, smart and treating customers like their family members. Finding Union Pharmacy is like stumbling upon a valuable, precious gem.
Marcia T.
Union Pharmacy is fantastic! They are highly competent and very compassionate, helping to mitigate many of the challenges our modern healthcare system presents. If you want to significantly improve your pharmacy experience, Union Pharmacy is far better than national chains … it isn’t remotely close.
Kevin G.
It was wonderful. I picked up medication, the person in the pharmacy knew me, and found my medication, right away. Superb service, kind and knowledgeable staff. I left highly satisfied!
Yael B.
What a terrific resource. I discovered them through my vet for canine prescriptions. I would use them for human prescriptions as well. The staff is friendly and professional. Ditch the chain pharmacy. It is great to have a local option.
Eric M.
I picked up four prescriptions today, all filled within a day and ready at the time promised. The courtesy and efficiency at the counter give Union Pharmacy the neighborhood vibe so many businesses are lacking.
Jim S.
Unlike anything I’ve experienced at the big chains. The head pharmacist is knowledgeable, available, and very pleasant to deal with. You can have a real conversation about your prescription in a non rushed way. I have never waited in a line here longer than one person. They text you when your prescription is ready. Staff is all very nice. They answer the phone on the first ring. So grateful to have this option. By the way my doctor’s office commented that they love dealing with Union Pharmacy and said that they’re all very kind!
Lisa K.
I can’t recommend Union Pharmacy enough! Getting vaccines here is so quick and easy—no appointment needed! You can just walk in, and the staff takes care of everything with professionalism and kindness. It’s such an stress-free process compared to other places. If you’re looking for convenience and excellent service, this is the place to go!
Lilla P.
What an amazing pharmacy. The service is phenomenal. They explain everything. They are always attentive and no long waits in hold.
Jim P.
These people are lovely. They are welcoming and professional. Their service is terrific. The alternative chain stores in town are unpleasant places to wait in long lines for impersonal service.
Charles E.
Heads and shoulders above (national chain store) in terms of customer service, courtesy, professionalism, and expertise. Glad you’re here!
Dawn Y.
Union Pharmacy is the best. I have a really complicated situation and they are so kind and caring. My doctors at Dana Farber and Beth Israel have all commented on how great Union Pharmacy is as well. So rare to find such clinical excellence and caring in the same place.
April H.
Prescriptions are always filled on time. Friendly service. Attentive staff know their customers.
Maria G.
By far the very best pharmacy in Newton… Maybe the best pharmacy on the whole east coast. Not only do they have some of the most friendly pharmacists I’ve ever met, but they also went above and beyond to fill my prescription and guide me through its use. Yeah, I wish all pharmacies worked this way, but unfortunately, in our modern world of chain stores, Union stands out as a shining example and an exception to the others.
Eliezer K.
Union pharmacy staff is always friendly, quick, and professional. It raises the bar for pharmacies. I wouldn’t trust anyone else with my family’s medicine.
Elizabeth L.
Great place and service – a totally different experience than with the chains.
Katherine T.
Union pharmacy is the best. They have incredible customer service. So convenient and everyone is so friendly.
Michael C.
Hands down the best pharmacy anywhere! The always pleasant and helpful staff are knowledgeable and caring. The terrific, above-and-beyond service is consistent month after month. Newtonians, why put up with chain pharmacy treatment when you can get special boutique VIP service here at Union?!
Brian & F.
Excellent, knowledgeable and friendly staff who actually answer the phone and have time to talk to you. Union is a fantastic smaller store which treats clients like people should be treated. Reminds me of the ‘drug store’ I knew years ago. Only thing that’s missing is the soda shop. It’s great to see a place that actually follows up on things, thank you. Very clean store. Head pharmacist is the BEST. Thank you so much for being there for my mom. Wish you continued success .
Robert S.
If I could give them more stars I would. Great staff offers outstanding service. They are professional, competent, and friendly. Everything you want in a neighborhood pharmacy. I cannot say enough about the entire store. ABSOLUTELY THE BEST….I had Medicare questions recently and they were incredibly helpful. I will never go anywhere else!
Mike H.
I’ve had so many issues getting my prescriptions with Walgreens and CVS. I recently switched to Union Pharmacy, and I am so grateful for their professionalism, their prompt responses, and the heretofore unprecedented ease with which they fill my orders. Thank you.
Will A.
So, you don’t feel like a number at Union Pharmacy, you truly feel like a valued customer. The staff including the pharmacists go out of their way to educate you when you’re looking for background info about your particular prescription, they care about your understanding of it, and genuinely want you to be satisfied. This level of high quality Customer Service is rare these days… and you leave there feeling it!
Karen G.
Union Pharmacy has been the most amazing breath of fresh air over the last year since moving to MA. From the very first time I went in to transfer all of my prescriptions the entire staff have been so kind and helpful, and I always really appreciate that. Thanks for all you do, truly wonderful!
Dominick C.
This is by far the best pharmacy I have ever been to. Staff is always friendly and provides quick service. On some occasions I have forgotten to pick up my prescription for a few weeks and they were quick to refill it when I walked in!
Itzel D.
After dealing with frustration after frustration at the big chain drug stores, I finally made the switch to Union Pharmacy. I’m so glad that I did! There’s nothing like the personal attention you have at Union. They’re always prompt with communication whenever there’s an issue with a prescription, unlike the big stores that don’t even tell you that they didn’t refill half of the medications you’ve ordered. I couldn’t be happier with the service at Union Pharmacy!
Aimee J.
Hands down the best pharmacy anywhere! The always pleasant and helpful staff are knowledgeable and caring. The terrific, above-and-beyond service is consistent month after month. Newtonians, why put up with chain pharmacy treatment when you can get special boutique VIP service here at Union?!
Brian & F.
Literally the best pharmacy I’ve ever experienced. Union Pharmacy is fast, reliable, professional, and helpful. I won’t go anywhere else. If you’re thinking about switching pharmacies, I promise you won’t regret it!
Natalie L.
Easy to transfer from a different pharmacy. Excellent customer service. Have utilized both the pharmacy counter and vaccine services.
Melissa C.
Best pharmacy in the area by far. Pick up monthly prescription and they make it easy every time.
Brian P.
I was so tired of waiting forever to get scripts, unanswered phones and having to go back again and again to retail pharmacy. Union pharmacy has exceeded expectations! They go the extra mile to address issues, same coverage as CVS and no long waits! Such a huge difference!
Jennifer B.
I’ve finally been saved from the horrors of CVS. Seriously, Union is amazing! Always so kind and helpful. They answer their phone and fill prescriptions in record speed. Wonderful addition to the neighborhood. Thank you!!!
Ashlee S.
Really wonderful pharmacy! They are so helpful and someone always answers the phone. Great pharmacy to work with!
Erica F.
A truly outstanding pharmacy. A reminder of what being local means, where you feel welcomed for being a customer, like when a human actually answers the phone in a timely manner. The staff goes above and beyond to see that your requests and pharmacy needs are meet even when they have to make calls to facilitate your refills. Great service, friendly staff, and locally owned. Cheers on your new Needham location.
Pete P.
Union Pharmacy is worth the switch – leaps & bounds better experience than chain options in town. I was hesitant to switch because 1) I’m busy, and 2) the chain pharmacy gave me comfort I could more easily use different pharmacies if ever traveling. Reality: – I switched by telling my doctor to “use union instead” and by the time I checked my phone next, I had a text telling me it was ready for pickup. – I’ve confirmed they’ll easily manage the transfer (and return transfer) if ever needed, or they also offered a direct mail option as well. Never thought I would be this excited about switching my pharmacy! 😉
Ellen R.
We are very pleased with the service provided by Union Pharmacy in Needham. We receive calls when our prescriptions are ready and their pharmacists are caring and pleasant to work with. In a world where everything is chain stores and big box stores, it’s great to have an independent pharmacy we can work with, people and not computers. They answer their phones!
Louis C.
Process as good as any chain, rarely have to wait in line, and one can talk with the pharmacist about medications. Service is old school—personal and helpful.
Bill W.
Union Pharmacy is the epitome of the neighborhood pharmacy our parents grew up with. Phone calls are answered promptly, prescriptions are filled correctly, and notification of availability is prompt as well. The overall experience on multiple interactions has been refreshing.
Todd G.
Had a wonderful experience at Union Pharmacy today. Received a text that my prescription was ready before I even got home from my doctors appt. Pharmacist was so nice and helpful!
David R.
Kind, knowledgeable, minimal wait time, if any. I have transferred all my prescriptions, even the ones that used to be delivered!! Best pharmacy around!
Becky R.
So impressed with the level of service at Union Pharmacy. I never have to wait long to pick up my prescription, they help us find the best value each time we fill a new script, and they can’t be any nicer! Can’t recommend enough!
Jim D.